Appointment chatbot
Appointment booking chatbot that never misses a request
Booking requests arrive in the evening and at weekends, exactly when nobody is at the desk. Synaptix AI takes the request, asks for the details you need and records it for your team — no phone tag.
The cost of a missed booking
Every “is there a slot on Saturday?” that waits until Monday is a booking that may go somewhere else. An appointment chatbot answers immediately and captures the request while the customer is still interested.
How booking works
- The customer asks for an appointmentIn their own words and language, on your website, Telegram or Slack.
- The bot collects the detailsAppointment booking works out of the box; the data lives on the Synaptix side, so no calendar integration is needed to start.
- The request lands in your inboxSorted as an appointment, separate from leads and support requests, ready for your team to confirm.
Who uses an appointment chatbot
Clinics and health services
Appointment requests, service information and pre-questions.
Salons and personal services
Booking requests outside opening hours.
Real estate
Viewing requests for a listing.
Education
Trial lessons, enrolment calls and consultation slots.
Channels: what is live and what is coming
Live today: the web chat widget (every plan), Telegram and Slack (Pro and above). WhatsApp, Instagram and Messenger are included from the Pro plan; their connection opens soon, and until then these three channels cannot be connected.
Frequently asked questions
Does the chatbot connect to my calendar?
Appointment booking works out of the box with the data kept on the Synaptix side, so you do not need a calendar integration to start. Requests land in your inbox for your team.
Can customers book in their own language?
Yes. The bot replies in the language the customer writes in, across 100+ languages.
Can it also show reservation status?
Table and reservation status is a separate skill that also works out of the box — useful for restaurants and venues.
Set up your first bot today
Start on the free plan (100 messages a month, no credit card) and move up when your volume grows.