Restaurant chatbot
Restaurant chatbot for reservations and menu questions
During service nobody has time to answer messages. Synaptix AI takes table reservation requests, answers menu and price questions and tells guests about your campaigns, so the phone and the kitchen stay free.
What guests ask a restaurant
- “Do you have a table for four tonight?” — table and reservation status works out of the box.
- “What is on the menu and how much is it?” — answered from the menu and price content you enter.
- “Is the lunch offer still on?” — campaign information from your campaign cards.
- “What time do you close?” — website and FAQ information.
How Synaptix AI works
- Pick one main channel and connect itEvery bot is set up for one main channel. The web widget goes on your site with a single script tag; Telegram and Slack connect from the dashboard.
- Teach it your businessAdd your website, PDFs and documents, and ready-made answers. The bot answers only from the knowledge you give it.
- Check and publishBefore going live the setup wizard checks the channel connection, the knowledge source and a test message. If something is not ready, the bot stays a draft.
- Reply, sort and measureThe bot replies in the customer’s language, sorts appointments, leads and support requests by type, and the dashboard shows message volume, the 7-day trend and the most asked questions.
What the bot can do
Works out of the box
Appointment booking, table and reservation status, lead capture, support tickets, automatic FAQ answers and hand-off to your team. The data lives on the Synaptix side; no extra setup.
Runs on the content you enter
Website information, price information, campaign information and product search. The bot matches against the cards you define in the setup wizard.
Connects to your own service
Order tracking and writing to your CRM. You provide an endpoint URL; Synaptix does not ship a ready-made connector for these two.
The full list of skills: Integrations and skills
Channels: what is live and what is coming
Live today: the web chat widget (every plan), Telegram and Slack (Pro and above). WhatsApp, Instagram and Messenger are included from the Pro plan; their connection opens soon, and until then these three channels cannot be connected.
Frequently asked questions
Can the chatbot take table reservations?
Yes. Table and reservation status and appointment booking are skills that work out of the box; requests land in your inbox for your team.
Can it answer menu questions?
Yes, from the menu, price and campaign content you add in the setup wizard.
Does it work with my reservation system?
The reservation skills keep their data on the Synaptix side. Synaptix does not ship a ready-made connector for third-party reservation systems.
Set up your first bot today
Start on the free plan (100 messages a month, no credit card) and move up when your volume grows.