Lead generation chatbot
Lead generation chatbot for conversations, not forms
Many visitors will not fill in a contact form but will ask a question. Synaptix AI answers that question, and when there is real interest it collects the details your team needs and records a lead.
Why conversational lead capture works
A form asks for details before giving anything back. A conversation gives an answer first, and asking for a name and a phone number then feels like the natural next step rather than a gate.
How the chatbot captures a lead
- Answer the questionFrom your website, documents and saved replies.
- Recognise the intentAn offer, a call back, a visit, a booking — the bot asks for what is needed.
- Record the leadLead capture works out of the box: the lead lands in your inbox with the conversation context.
- Pass it onYour team follows up. Writing to your CRM works through your own endpoint, and outbound webhooks are available on Business and Enterprise.
What the bot can do
Works out of the box
Appointment booking, table and reservation status, lead capture, support tickets, automatic FAQ answers and hand-off to your team. The data lives on the Synaptix side; no extra setup.
Runs on the content you enter
Website information, price information, campaign information and product search. The bot matches against the cards you define in the setup wizard.
Connects to your own service
Order tracking and writing to your CRM. You provide an endpoint URL; Synaptix does not ship a ready-made connector for these two.
The full list of skills: Integrations and skills
Channels: what is live and what is coming
Live today: the web chat widget (every plan), Telegram and Slack (Pro and above). WhatsApp, Instagram and Messenger are included from the Pro plan; their connection opens soon, and until then these three channels cannot be connected.
Frequently asked questions
What information can the chatbot collect?
The details your team needs to follow up, such as a name, contact information and the reason for the enquiry. You decide what the bot should ask for when you set up its role.
Where do the leads go?
Into your Synaptix AI inbox, sorted by request type. You can also send them to your own systems through a CRM endpoint or, on Business and Enterprise, outbound webhooks.
Is lead capture available on the free plan?
Lead capture is one of the skills that work out of the box. See the pricing page for what each plan includes.
Set up your first bot today
Start on the free plan (100 messages a month, no credit card) and move up when your volume grows.