Website chatbot
AI chatbot for your website, added with one line of code
The Synaptix AI web widget is the channel that works on every plan. Paste one script tag into your site, choose the colours and greeting in the dashboard, and your visitors can ask questions any time.
Why a chatbot belongs on your website
Visitors who cannot find an answer on a page usually leave rather than send an email. A chat widget lets them ask in their own words and get an answer from your own content, on the page they are already reading.
Adding the widget
- Create a bot with the web widget as its main channelThe setup wizard walks you through the role, the knowledge and the look.
- Copy the embed codeThe wizard gives you a single script tag. Paste it into your site; no other code is needed.
- Restrict it to your domainsThe widget only runs on the domains you allow, so the code cannot be reused on someone else’s site.
- Publish after the final checkThe wizard checks the connection, the knowledge source and a test message before the bot goes live.
A widget that looks like your brand
- Colour, logo and greeting are set from the dashboard, with a live preview before you publish.
- Light and dark themes — the widget adapts to both.
- Position on the page is configurable.
- Any website — it is one script tag, so it works on hand-written sites and site builders that allow custom code.
What the bot can do
Works out of the box
Appointment booking, table and reservation status, lead capture, support tickets, automatic FAQ answers and hand-off to your team. The data lives on the Synaptix side; no extra setup.
Runs on the content you enter
Website information, price information, campaign information and product search. The bot matches against the cards you define in the setup wizard.
Connects to your own service
Order tracking and writing to your CRM. You provide an endpoint URL; Synaptix does not ship a ready-made connector for these two.
The full list of skills: Integrations and skills
Channels: what is live and what is coming
Live today: the web chat widget (every plan), Telegram and Slack (Pro and above). WhatsApp, Instagram and Messenger are included from the Pro plan; their connection opens soon, and until then these three channels cannot be connected.
Frequently asked questions
How do I add an AI chatbot to my website?
Create a bot with the web widget as its main channel, copy the script tag the setup wizard gives you and paste it into your site. The installation guide in the dashboard shows the exact steps.
Is the web widget included in the free plan?
Yes. The web chat widget is available on every plan. On the free plan a “Powered by Synaptix” badge is shown.
Can I customise how the widget looks?
Yes. Colour, logo, greeting and position are set in the dashboard, and the live preview shows every change before you publish.
Set up your first bot today
Start on the free plan (100 messages a month, no credit card) and move up when your volume grows.