AI sales chatbot
AI sales chatbot that answers before customers leave
Buying questions are time-sensitive: a visitor who asks about a price and waits an hour has usually moved on. Synaptix AI answers price, product and campaign questions immediately and records real buying interest as a lead.
The sales questions a chatbot should handle
Most pre-sales conversations start with the same few questions: how much, is it in stock, is the campaign still valid, which option suits me. These have answers you already know — they just need to be given quickly and correctly.
Sales skills in Synaptix AI
Price information
Answers from the price cards you enter in the setup wizard.
Campaign information
Tells customers which campaigns are running, from the campaign content you add.
Product search
Matches the customer’s question against the product cards you define.
Lead capture
Collects contact details and intent, and records them as a lead in your inbox.
From question to follow-up
- The customer asks about a product or priceThe bot answers from your content, in the customer’s language.
- Interest becomes a leadWhen the customer wants an offer or a call back, the bot collects the details your team needs.
- Your team follows upThe lead lands in your inbox, sorted by type. On Business and Enterprise, outbound webhooks can notify your own systems.
Channels: what is live and what is coming
Live today: the web chat widget (every plan), Telegram and Slack (Pro and above). WhatsApp, Instagram and Messenger are included from the Pro plan; their connection opens soon, and until then these three channels cannot be connected.
Frequently asked questions
Can an AI chatbot increase sales?
It removes the delay between a buying question and an answer, and it records interest as a lead instead of losing it in a chat. The effect on your sales depends on your products and your follow-up; we do not promise a specific number.
Where does the bot get prices from?
From the price, campaign and product cards you define in the setup wizard. It does not invent prices.
Can leads go to my CRM?
Writing to your CRM works through an endpoint URL you provide; Synaptix does not ship a ready-made CRM connector.
Set up your first bot today
Start on the free plan (100 messages a month, no credit card) and move up when your volume grows.